United Airlines Employee Data and Analysis
United Airlines
  1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Traffic Indicies                                                    
Stage Length in Miles (for SLA purposes)                       1,046                    1,068                    1,088                    1,115                     1,121                     1,145                      1,181                    1,225                     1,255                    1,293                     1,368                     1,364                     1,371                      1,402                     1,446                     1,541                      1,614                     1,661                      1,702                      1,720                      1,684                      1,633                      1,589                      1,582                      1,597                      1,594
Seats Per Departure (for SDA purposes)                         194                       194                       195                       195                        192                        190                         188                       187                        181                       183                        186                        186                        188                         190                        195                        197                         198                        187                         187                         189                         192                         194                         196                         197                         199                         179
Price Per Gallon of Fuel  $                    0.56  $                  0.66  $                  0.64  $                  0.54  $                   0.52  $                   0.75  $                    0.83  $                  0.73  $                   0.99  $                  1.18  $                   1.70  $                   2.02  $                   2.11  $                    3.47  $                   1.68  $                   2.28  $                    2.87  $                   3.24  $                    3.04  $                    2.91  $                    1.91  $                    1.45  $                    1.68  $                    2.17  $                    2.02  $                    1.52
Airborne Hours / Block Hours 87% 87% 87% 87% 86% 86% 87% 87% 90% 84% 87% 97% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 102% 100% 100%
Outsourcing Indicies                                                    
Maintenance $'s Outsourced 7.7% 9.1% 13.6% 15.0% 16.2% 16.3% 18.4% 16.7% 21.3% 33.0% 40.5% 44.9% 45.7% 44.3% 40.6% 40.0% 51.5% 47.8% 52.1% 52.6% 52.1% 51.3% 52.0% 52.0% 47.6% 37.6%
Other Outsourcing as % of  Total Exp. (ex-Fuel) 6.9% 7.2% 7.2% 8.2% 8.3% 8.5% 8.1% 7.5% 7.3% 8.5% 8.4% 10.5% 10.8% 10.7% 10.0% 11.0% 10.1% 6.9% 7.6% 8.5% 9.2% 10.1% 10.3% 11.2% 11.9% 8.8%
Transport Related Expense (000)  $             446,305  $            535,217  $            546,559  $            474,275  $            602,400  $         1,037,930  $          1,245,909  $         1,196,490  $         1,598,738  $         2,771,582  $         3,372,675  $         3,491,325  $          3,253,526  $          3,511,413  $         3,158,694  $         3,738,526  $          4,163,145  $          7,106,737  $          7,488,281  $          7,310,905  $          5,968,646  $          5,340,828  $          5,326,420  $          5,837,569  $          6,077,269  $          3,380,772
Productivity Measures (unadjusted)                                                    
Block Hours Per Employee Per Month
Pilots & Co-Pilots (note: Includes Flight Engineers where applicable)                        48.5                      47.7                      42.8                      39.7                       35.1                       38.5                        35.8                      40.6                       40.0                      51.2                       49.8                       49.7                       48.6                        45.8                       45.0                       43.8                        42.5                       45.8                        43.3                        41.8                        40.2                        40.2                        42.9                        43.6                        43.3                        21.6
Flight Attendants (note: Avg Crew = 1 FA per 50 seats)                        47.4                      47.5                      61.3                      32.0                       29.5                       30.8                        28.6                      32.4                       34.3                      39.1                       37.2                       39.0                       38.5                        41.7                       37.7                       37.3                        36.6                       39.4                        38.9                        39.3                        40.2                        38.1                        43.3                        43.3                        43.1                        26.9
Maintenance                        36.5                      81.2                      11.9                      11.8                       11.8                       12.2                        12.2                      25.4                       18.9                      29.9                       31.9                       32.2                       31.5                        22.4                       30.5                       29.0                        28.6                       27.7                        33.3                        33.0                        31.9                        31.3                        23.7                        31.3                        33.1                        29.0
Passenger, Cargo and Aircraft Handling                          6.5                        6.2                        9.0                        8.4                       10.0                       10.2                        10.3                        5.5                         7.4                        5.6                         5.9                         6.2                         6.1                          6.4                         6.0                         5.9                          5.6                         5.4                          5.1                          5.4                          5.7                          5.4                          6.3                          6.3                          6.1                          3.3
Other                          7.2                        6.4                      10.0                      10.1                         9.2                         7.6                          6.8                      13.1                       16.4                      35.5                       35.7                       42.6                       40.9                        49.7                       44.5                       43.3                        39.4                       43.1                        47.5                        50.3                        51.3                        49.5                        47.7                        49.2                        46.9                        24.9
Total                          2.2                        2.2                        2.4                        2.1                         2.1                         2.0                          1.9                        2.1                         2.5                        2.7                         2.7                         2.8                         2.8                          2.8                         2.7                         2.6                          2.5                         2.6                          2.5                          2.6                          2.7                          2.6                          2.8                          2.9                          2.8                          1.7
ASMs Per Employee (000)
Pilots & Co-Pilots                20,828.8               20,712.9               18,618.4               17,376.6               15,032.1               15,388.7                14,637.8               18,629.2               17,763.6               22,809.4               22,875.7               22,795.5                22,388.8                21,439.5               21,992.1               22,105.5                21,670.9                21,850.6                20,768.1                20,265.2                19,766.0                19,912.5                21,289.5                21,577.1                21,629.1                  9,885.7
Flight Attendants                11,472.3               11,499.5               14,893.1                 7,777.6                  7,111.6                  7,367.1                  6,953.7                 7,963.4                  8,411.9                 9,533.6                  9,172.7                  9,615.4                  9,443.0                10,281.7                  9,460.3                  9,560.2                  9,427.4                10,066.1                  9,981.6                10,079.2                10,286.5                  9,724.8                10,960.6                10,896.1                10,840.9                  6,866.6
Maintenance                34,300.2               76,273.9               11,247.1               11,196.8               10,936.3               11,074.9                11,117.5               23,314.2               16,783.4               26,632.6               29,320.1               29,514.7                29,012.5                20,934.1               29,877.7               29,291.6                29,188.7                26,410.2                31,940.2                31,925.6                31,332.8                31,033.7                23,567.8                30,936.6                33,096.5                26,516.2
Passenger, Cargo and Aircraft Handling                  6,083.4                 5,855.4                 8,473.8                 7,963.1                  9,227.0                  9,262.3                  9,363.3                 5,020.0                  6,538.4                 4,993.7                  5,377.4                  5,654.3                  5,656.6                  6,032.2                  5,831.0                  5,943.1                  5,686.2                  5,117.9                  4,873.6                  5,243.4                  5,555.7                  5,369.2                  6,221.9                  6,236.4                  6,125.1                  3,058.5
Other                  6,755.4                 5,986.9                 9,469.2                 9,519.6                  8,544.3                  6,945.5                  6,244.6               11,991.3               14,579.6               31,681.7               32,764.3               39,030.9                37,669.3                46,512.2               43,554.9               43,711.6                40,112.4                41,176.3                45,546.9                48,738.9                50,402.5                49,008.0                47,392.8                48,662.1                46,846.9                22,786.6
Total                  2,096.5                 2,056.0                 2,306.2                 1,975.2                 1,907.6                 1,841.0                  1,756.6                 1,972.8                 2,191.2                 2,388.9                 2,476.1                 2,600.3                  2,572.5                  2,636.3                 2,634.6                 2,646.8                  2,559.1                  2,458.9                  2,436.7                  2,534.1                  2,611.4                  2,529.5                  2,738.6                  2,825.1                  2,810.3                  1,513.0
Employees Per Aircraft
Pilots & Co-Pilots (Crews)                          6.3                        6.5                        7.3                        8.1                         9.3                         8.3                          8.5                        7.2                         7.0                        6.1                         6.6                         6.8                         7.0                          7.1                         7.3                         7.7                          7.7                         7.1                          7.3                          7.6                          7.9                          7.8                          7.4                          7.5                          7.6                          6.8
Flight Attendants (Crews)                          6.4                        6.5                        5.1                      10.0                       11.0                       10.4                        10.6                        9.0                         8.1                        8.0                         8.9                         8.7                         8.8                          7.8                         8.7                         9.0                          8.9                         8.2                          8.2                          8.1                          7.9                          8.2                          7.3                          7.5                          7.6                          5.5
Maintenance (Inhouse)                          8.4                        3.8                      26.4                      27.1                       27.5                       26.4                        24.8                      11.5                       14.8                      10.5                       10.3                       10.5                       10.8                        14.6                       10.8                       11.5                        11.4                       11.7                          9.6                          9.6                          9.9                        10.0                        13.4                        10.4                          9.9                          5.1
Passenger, Cargo and Aircraft Handling (Inhouse)                        47.2                      49.6                      35.1                      38.1                       32.6                       31.5                        29.5                      53.3                       37.9                      56.1                       56.4                       55.0                       55.4                        50.6                       55.1                       56.9                        58.4                       60.6                        62.6                        58.6                        55.9                        57.8                        50.7                        51.8                        53.7                        44.1
Other (Inhouse)                        42.5                      48.5                      31.4                      31.9                       35.2                       42.0                        44.2                      22.3                       17.0                        8.8                         9.3                         8.0                         8.3                          6.6                         7.4                         7.7                          8.3                         7.5                          6.7                          6.3                          6.2                          6.3                          6.7                          6.6                          7.0                          5.9
Total                      136.8                    141.2                    128.8                    153.7                     157.8                     158.5                      157.1                    135.6                     113.1                    117.4                     122.5                     119.6                     121.7                      115.8                     121.9                     127.8                      129.7                     126.2                      125.2                      121.2                      118.9                      122.7                      115.1                      114.4                      117.0                        89.1
Passengers Per Employee
Pilots & Co-Pilots                    10,352                  10,423                    9,275                    8,675                     7,366                     7,358                      6,676                    8,570                     8,598                  11,120                   10,892                   11,044                   10,790                      9,965                   10,049                   29,428                    27,596                   28,047                    26,417                    25,723                    25,753                    26,674                    29,246                    29,968                    29,817                    10,742
Flight Attendants                      5,702                    5,787                    7,419                    3,883                     3,485                     3,523                      3,171                    3,664                     4,072                    4,648                     4,368                     4,659                     4,551                      4,779                     4,323                   12,727                    12,005                   12,921                    12,696                    12,794                    13,402                    13,027                    15,057                    15,134                    14,945                      7,461
Maintenance                    17,047                  38,382                    5,603                    5,590                     5,359                     5,296                      5,070                  10,726                     8,124                  12,984                   13,961                   14,300                   13,982                      9,730                   13,652                   38,995                    37,169                   33,900                    40,627                    40,524                    40,823                    41,571                    32,375                    42,968                    45,626                    28,812
Passenger, Cargo and Aircraft Handling                      3,023                    2,946                    4,221                    3,975                     4,521                     4,429                      4,270                    2,309                     3,165                    2,435                     2,560                     2,739                     2,726                      2,804                     2,664                     7,912                      7,241                     6,569                      6,199                      6,656                      7,238                      7,192                      8,547                      8,662                      8,444                      3,323
Other                      3,357                    3,013                    4,717                    4,752                     4,187                     3,321                      2,848                    5,517                     7,057                  15,446                   15,601                   18,910                   18,154                    21,619                   19,902                   58,192                    51,079                   52,853                    57,935                    61,865                    65,668                    65,649                    65,104                    67,587                    64,582                    24,760
Total                      1,042                    1,035                    1,149                       986                        935                        880                         801                       908                     1,061                    1,165                     1,179                     1,260                     1,240                      1,225                     1,204                     3,524                      3,259                     3,156                      3,099                      3,217                      3,402                      3,388                      3,762                      3,924                      3,874                      1,644
Productivity Measures Revenue                                                    
Passenger Revenue Per Employee (000)
Pilots & Co-Pilots  $              1,711.2  $             1,812.1  $             1,659.0  $             1,518.0  $             1,313.7  $             1,455.9  $              1,195.7  $             1,441.3  $             1,381.2  $             1,875.4  $             2,031.7  $             2,212.8  $              2,342.3  $              2,324.1  $             2,017.9  $             2,438.2  $              2,579.1  $              2,592.8  $              2,521.0  $              2,519.7  $              2,350.9  $              2,237.1  $              2,396.1  $              2,535.0  $              2,585.1  $                 777.0
Flight Attendants  $                 942.5  $             1,006.1  $             1,327.0  $                679.5  $                 621.5  $                 697.0  $                 568.0  $                616.1  $                 654.1  $                783.8  $                 814.7  $                 933.4  $                 987.9  $              1,114.6  $                 868.0  $             1,054.5  $              1,122.0  $              1,194.4  $              1,211.7  $              1,253.2  $              1,223.4  $              1,092.6  $              1,233.6  $              1,280.1  $              1,295.7  $                 539.7
Maintenance  $              2,818.0  $             6,673.1  $             1,002.2  $                978.2  $                 955.7  $             1,047.8  $                 908.1  $             1,803.7  $             1,305.0  $             2,189.7  $             2,604.0  $             2,865.1  $              3,035.3  $              2,269.3  $             2,741.5  $             3,230.9  $              3,473.8  $              3,133.9  $              3,877.2  $              3,969.5  $              3,726.6  $              3,486.6  $              2,652.5  $              3,634.6  $              3,955.7  $              2,084.2
Passenger, Cargo and Aircraft Handling  $                 499.8  $                512.3  $                755.1  $                695.7  $                 806.4  $                 876.3  $                 764.9  $                388.4  $                 508.4  $                410.6  $                 477.6  $                 548.9  $                 591.8  $                 653.9  $                 535.0  $                 655.5  $                 676.7  $                 607.3  $                 591.6  $                 651.9  $                 660.8  $                 603.2  $                 700.3  $                 732.7  $                 732.1  $                 240.4
Other  $                 555.0  $                523.8  $                843.8  $                831.6  $                 746.7  $                 657.1  $                 510.1  $                927.7  $             1,133.6  $             2,604.9  $             2,909.9  $             3,788.8  $              3,941.0  $              5,042.0  $             3,996.5  $             4,821.4  $              4,773.9  $              4,886.0  $              5,528.9  $              6,060.0  $              5,994.6  $              5,506.0  $              5,334.0  $              5,717.2  $              5,599.1  $              1,791.1
Total  $                 172.2  $                179.9  $                205.5  $                172.6  $                 166.7  $                 174.2  $                 143.5  $                152.6  $                 170.4  $                196.4  $                 219.9  $                 252.4  $                 269.1  $                 285.8  $                 241.7  $                 291.9  $                 304.6  $                 291.8  $                 295.8  $                 315.1  $                 310.6  $                 284.2  $                 308.2  $                 331.9  $                 335.9  $                 118.9
Salary and Benefits                                                    
Average Salary
Management and All Other  $               28,134  $              25,533  $              46,217  $              41,105  $               38,910  $               38,867  $               39,307  $              59,240  $               62,207  $            138,868  $            133,761  $            212,550  $             197,643  $             244,710  $            212,604  $            309,181  $             267,035  $             241,231  $             297,323  $             317,203  $             435,987  $             447,758  $             373,198  $             375,525  $             382,940  $             240,343
Pilots & Co-Pilots  $             135,728  $            146,249  $            147,212  $            135,886  $            117,920  $            132,126  $             138,627  $            184,429  $            116,998  $            132,010  $            115,242  $            114,985  $             115,711  $             119,543  $            125,465  $            124,228  $             125,690  $             135,004  $             164,581  $             185,430  $             185,102  $             214,090  $             240,514  $             250,319  $             257,376  $             255,695
Flight Attendants  $               43,496  $              46,528  $              60,664  $              33,258  $               31,307  $               35,604  $               32,958  $              44,188  $               34,003  $              39,314  $               35,268  $               36,180  $               35,811  $               40,100  $               40,559  $               40,373  $               37,888  $               46,170  $               46,946  $               47,927  $               47,096  $               46,483  $               62,461  $               66,252  $               66,363  $               66,216
Maintenance  $             134,850  $            307,347  $              48,006  $              47,085  $               46,288  $               49,525  $               51,675  $            103,942  $               48,500  $              70,429  $               65,873  $               68,432  $               69,997  $               53,420  $               75,360  $               75,290  $               76,686  $               63,086  $               80,186  $               80,903  $               55,696  $               55,359  $               49,607  $               58,070  $               60,641  $             101,961
Passenger, Cargo and Aircraft Handling  $               38,879  $              39,840  $              63,328  $              59,252  $               70,214  $               68,963  $               68,096  $              40,200  $               49,469  $              30,270  $               26,099  $               26,177  $               25,624  $               27,970  $               26,918  $               25,206  $               25,973  $               29,288  $               29,332  $               27,893  $               31,472  $               33,103  $               50,799  $               49,073  $               48,738  $               46,351
All Non-Cockpit  $               33,788  $              34,475  $              43,782  $              35,596  $               35,842  $               36,642  $               36,280  $              38,689  $               34,670  $              34,088  $               31,251  $               36,214  $               35,630  $               37,699  $               36,257  $               44,258  $               40,918  $               41,404  $               44,529  $               44,811  $               52,847  $               53,936  $               60,175  $               59,969  $               61,153  $               55,182
Total  $               51,997  $              53,889  $              65,988  $              55,442  $              54,655  $              56,962  $               56,888  $              65,069  $              53,682  $              54,195  $              49,863  $              54,984  $               54,588  $               58,044  $              58,239  $              65,011  $               61,214  $               63,215  $               70,075  $               74,445  $               82,277  $               86,371  $               98,980  $             102,069  $             103,852  $             100,461
Other Compensation Per Employee (All Employees)
Benefits, Pensions and Payroll Taxes
Pilots & Co-Pilots  $               18,539  $              21,294  $              16,903  $              23,224  $               19,586  $               25,855  $               45,315  $              74,232  $               57,955  $              59,832  $               40,709  $               37,321  $               35,384  $               41,295  $               50,202  $               44,171  $               26,622  $               46,043  $               48,230  $               49,506  $               49,833  $               50,940  $               54,744  $               61,311  $               61,143  $               63,443
All Others  $                  9,893  $                9,385  $              10,795  $                9,203  $                 9,520  $                 9,151  $               12,201  $              17,411  $               23,031  $              18,399  $               13,903  $               15,328  $               15,737  $               18,284  $               15,095  $               18,704  $               21,864  $               19,617  $               17,496  $               17,739  $               19,351  $               16,637  $               20,214  $               20,237  $               19,970  $               23,832
Total  $               10,763  $              10,567  $              11,551  $              10,797  $               10,798  $               11,150  $               16,175  $              23,428  $               27,339  $              22,739  $               16,804  $               17,837  $               17,995  $               21,113  $               19,301  $               21,754  $               22,426  $               22,591  $               21,101  $               21,711  $               23,378  $               20,995  $               24,655  $               25,614  $               25,320  $               29,895
Personnel
Pilots & Co-Pilots  $               11,188  $              12,057  $              11,399  $              11,021  $               10,515  $               11,318  $               11,826  $              13,443  $               10,696  $              13,163  $               12,812  $               13,627  $               14,822  $               15,071  $               14,946  $               14,511  $               13,321  $               13,843  $               16,672  $               25,643  $               13,771  $               17,887  $               14,721  $               16,268  $               16,859  $               12,784
Flight Attendents  $               14,451  $              15,158  $              21,317  $              12,033  $               11,897  $               13,122  $               17,836  $              11,739  $               10,890  $              12,023  $               11,118  $               10,982  $               12,820  $               14,142  $               11,957  $               11,231  $               13,445  $               14,542  $               16,554  $               14,465  $               23,081  $               19,767  $               19,358  $               16,578  $               17,744  $               12,143
Payroll Taxes
Pilots & Co-Pilots  $                  5,696  $                5,901  $                5,420  $                5,097  $                 4,628  $                 6,084  $                  7,207  $                8,965  $               11,129  $                7,690  $                 7,660  $                 8,907  $                 9,330  $                  8,270  $                 8,690  $                 9,175  $                  9,484  $               10,092  $                  8,993  $               10,116  $                  8,602  $                  9,164  $                  9,037  $               11,517  $               11,191  $               13,004
All Others  $                  3,205  $                3,212  $                3,824  $                3,337  $                 3,539  $                 3,455  $                  3,685  $                4,027  $                 3,629  $                4,354  $                 3,589  $                 3,971  $                 3,768  $                  4,145  $                 4,336  $                 4,318  $                  4,521  $                 4,458  $                  4,630  $                  4,630  $                  5,089  $                  4,855  $                  5,779  $                  5,645  $                  5,837  $                  6,183
Raw Data                                                    
Number of Months 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12
Number of Days 365 366 365 365 365 366 365 365 365 366 365 365 365 365 365 365 365 366 365 365 365 366 365 365 365 366
P10- Employee Count Data                                                    
Sum of General Management                           37                          36                          38                          38                          42                          42                           42                       322                          42                          76                          76                          48                           50                           51                          54                        329                         416                        873                         769                         749                         742                         767                         630                         642                         641                         585
Sum of Pilots and Co-Pilots                      6,890                    7,214                    8,289                    9,204                   10,786                     9,855                      9,968                    7,992                     7,688                    6,374                     6,133                     6,277                     6,338                      6,337                     5,581                     5,515                      5,490                     9,899                    10,255                    10,563                    11,128                    11,282                    11,017                    11,344                    11,709                    10,603
Sum of Other Flight Personnel                         723                       648                       794                       810                        968                     1,549                      1,294                           -                             -                             -                             -                             -                              -                              -                             -                             -                              -                              -                              -                              -                              -                              -                              -                              -                              -                              -  
Sum of Passenger and General Services                    13,822                  14,161                  11,355                  22,373                   24,845                   23,821                    23,707                  18,696                   16,235                  15,250                   15,295                   14,881                   15,027                    13,214                   12,974                   12,752                    12,620                   21,488                    21,337                    21,238                    21,383                    23,101                    21,399                    22,464                    23,361                    15,265
Sum of Maintenance                      4,623                    2,135                  15,036                  15,541                   16,156                   15,846                    14,828                    6,386                     8,137                    5,459                     4,785                     4,848                     4,891                      6,490                     4,108                     4,162                      4,076                     8,190                      6,668                      6,705                      7,020                      7,239                      9,952                      7,912                      7,652                      3,953
Sum of AC Handling 1                            -                             -                             -                             -                             -                             -                              -                             -                             -                             -                             -                             -                              -                              -                             -                             -                              -                              -                              -                              -                              -                              -                              -                              -                              -                              -  
Sum of Aircraft Handling                      5,096                    5,375                       180                       184                        185                        185                         186                    4,818                     8,212                  28,687                   25,783                        926                        920                         885                        793                     2,965                      3,109                     8,059                    11,155                    10,976                    10,806                    11,564                    12,439                    14,084                    13,900                    14,014
Sum of Aircraft Control                         516                       555                       511                       540                        616                        645                         639                    8,113                           -                             -                             -                          166                        172                         172                        165                     1,011                         935                     1,104                      1,341                      1,275                      1,304                      1,287                      1,250                      1,154                      1,036                         809
Sum of Passenger Handling                    12,962                  14,024                    7,396                    8,578                     4,394                     3,580                      3,468                  14,955                   12,222                           -                             -                     23,914                   23,994                    21,466                   20,091                   10,290                    10,483                   29,849                    30,850                    28,185                    27,115                    28,626                    23,698                    23,489                    25,893                    19,008
Sum of Cargo Handling                      7,492                    7,857                  11,870                  12,550                   13,954                   14,537                    13,313                    1,772                        453                       427                        307                        300                            -                              -                             -                       6,247                      6,396                     3,251                         354                         389                         366                         364                         310                         522                         518                         440
Sum of Trainees and Instructors                         632                    1,959                       182                       220                        184                        183                         179                       198                        141                       195                        180                        188                        190                         107                          53                        130                         178                        524                         581                         346                         350                         501                         551                         609                         672                         653
Sum of Stats                      3,374                    3,416                    2,198                    2,269                     2,675                     3,236                      3,343                    2,568                     2,325                    2,608                     2,493                     2,026                     2,401                      1,750                     1,799                     1,921                      1,975                     3,279                      2,871                      2,877                      2,841                      2,905                      2,562                      2,545                      2,850                      2,542
Sum of Traffic Solicitors                         837                       895                       624                       631                        647                        679                         663                    1,637                     4,250                       999                        911                        653                        581                         445                        413                        362                         438                        637                         575                         523                         519                         524                         818                         821                         801                         722
Sum of Other                    18,630                  20,930                  14,855                  15,159                   17,173                   21,169                    22,214                    8,013                     2,651                       787                        698                        799                        595                         619                        553                        376                         375                        813                         649                         646                         654                         654                      1,018                      1,055                      1,083                         683
Sum of Transport Related                            -                             -                             -                             -                             -                             -                              -                             -                             -                             -                             -                             -                              -                              -                             -                             -                              -                              -                              -                              -                              -                              -                              -                              -                              -                              -  
Sum of Total                    75,634                  79,205                  73,328                  88,097                   92,625                   95,327                    93,844                  75,470                   62,326                  60,860                   56,661                   55,027                   55,160                    51,536                   46,587                   46,060                    46,491                   87,966                    87,405                    84,472                    84,228                    88,814                    85,644                    86,641                    90,116                    69,277
P6- Objective Grouping Operating Expense Data                                                    
Sum of Salaries-General Management Personnel (000)  $                  9,508  $                8,642  $                8,277  $                8,691  $                 9,815  $               13,261  $               12,816  $              31,604  $                 8,758  $              13,851  $               13,945  $               12,680  $               15,915  $               17,888  $               20,490  $               19,953  $               44,529  $               83,403  $               95,563  $             127,235  $               57,574  $               68,819  $               72,718  $             102,588  $             101,048  $             106,430
Sum of Salaries-Flight Personnel (000)  $          1,634,496  $         1,808,690  $         2,025,970  $         2,104,853  $         2,163,857  $         2,354,885  $          2,342,553  $         2,300,091  $         1,451,515  $         1,440,967  $         1,246,206  $         1,260,152  $          1,271,510  $          1,287,418  $         1,226,426  $         1,199,951  $          1,168,184  $          2,328,499  $          2,689,467  $          2,976,566  $          3,066,876  $          3,489,171  $          3,986,349  $          4,327,908  $          4,563,907  $          3,721,923
Sum of Salaries-Maintenance Labor (000)  $             623,411  $            656,185  $            721,815  $            731,754  $            747,821  $            784,779  $             766,234  $            663,775  $            394,644  $            384,473  $            315,200  $            331,757  $             342,356  $             346,699  $            309,577  $            313,357  $             312,571  $             516,674  $             534,680  $             542,457  $             390,987  $             400,741  $             493,687  $             459,446  $             464,026  $             403,052
Sum of Salaries-Aircraft And Traffic Handling Personnel (000)  $          1,013,427  $         1,107,982  $         1,263,835  $         1,294,777  $         1,344,532  $         1,306,641  $          1,198,902  $         1,192,255  $         1,033,260  $            881,284  $            680,930  $            662,433  $             642,793  $             629,964  $            566,592  $            517,053  $             543,425  $          1,237,796  $          1,281,805  $          1,138,752  $          1,246,018  $          1,385,080  $          1,914,953  $          1,926,058  $          2,015,169  $          1,588,492
Sum of Salaries-Other Personnel (000)  $             651,933  $            686,767  $            818,863  $            744,224  $            796,434  $            970,431  $          1,026,489  $            722,996  $            576,546  $            633,970  $            568,987  $            776,730  $             738,488  $             709,389  $            590,108  $            944,072  $             858,582  $          1,394,376  $          1,523,361  $          1,503,505  $          2,168,573  $          2,327,135  $          2,009,353  $          2,027,392  $          2,214,592  $          1,139,748
Sum of Salaries-Total (000)  $          3,932,775  $         4,268,266  $         4,838,760  $         4,884,299  $         5,062,459  $         5,429,997  $          5,338,644  $         4,910,721  $         3,345,789  $         3,298,279  $         2,825,268  $         3,025,584  $          3,011,062  $          2,991,358  $         2,713,193  $         2,994,386  $          2,845,877  $          5,560,748  $          6,124,875  $          6,288,515  $          6,930,027  $          7,670,946  $          8,477,059  $          8,843,393  $          9,358,743  $          6,959,646
Sum of Related Fringe Benefits-Personnel Expense (000)  $             284,910  $            309,446  $            345,596  $            379,584  $            419,184  $            441,653  $             556,022  $            326,909  $            259,025  $            267,256  $            248,625  $            248,963  $             286,591  $             282,373  $            238,542  $            223,247  $             242,805  $             449,519  $             524,194  $             578,069  $             646,779  $             658,442  $             576,425  $             556,939  $             611,921  $             320,913
Sum of Related Fringe Benefits-Employee Benefits And Pensions (000)  $             814,033  $            836,935  $            847,036  $            951,185  $         1,000,124  $         1,062,867  $          1,517,951  $         1,768,122  $         1,703,942  $         1,383,874  $            952,155  $            981,502  $             992,596  $          1,088,087  $            899,175  $         1,001,974  $          1,042,600  $          1,987,207  $          1,844,376  $          1,833,989  $          1,969,084  $          1,864,643  $          2,111,588  $          2,219,263  $          2,281,733  $          2,071,030
Sum of Related Fringe Benefits-Payroll Taxes (000)  $             261,359  $            275,559  $            294,918  $            311,613  $            340,572  $            359,367  $             385,482  $            343,391  $            283,859  $            286,238  $            228,323  $            249,496  $             243,103  $             239,762  $            226,290  $            225,682  $             237,448  $             447,953  $             449,440  $             449,058  $             467,707  $             479,815  $             530,861  $             555,715  $             588,703  $             500,657
Sum of Related Fringe Benefits-Total (000)  $          1,360,302  $         1,421,940  $         1,487,550  $         1,642,382  $         1,759,880  $         1,863,887  $          2,459,455  $         2,436,580  $         2,246,826  $         1,937,368  $         1,429,103  $         1,479,719  $          1,522,290  $          1,610,222  $         1,364,007  $         1,450,902  $          1,522,853  $          2,884,679  $          2,818,009  $          2,861,116  $          3,083,571  $          3,002,900  $          3,218,873  $          3,331,917  $          3,482,357  $          2,892,600
Sum of Total Salaries And Related Fringe Benefits (000)  $          5,293,077  $         5,690,206  $         6,326,310  $         6,526,681  $         6,822,339  $         7,293,884  $          7,798,099  $         7,347,301  $         5,560,991  $         5,235,647  $         4,254,371  $         4,505,303  $          4,533,352  $          4,601,580  $         4,077,200  $         4,445,288  $          4,368,730  $          8,445,427  $          8,942,885  $          9,149,631  $        10,013,598  $        10,673,846  $        11,695,933  $        12,175,310  $        12,841,099  $          9,852,246
Sum of Services Purchased-Advertising And Other Promotions (000)  $             194,694  $            183,569  $            189,577  $            212,939  $            232,648  $            266,883  $             208,235  $            162,470  $            171,966  $            226,971  $            181,971  $            106,170  $               79,699  $               62,980  $               42,352  $               63,172  $               76,987  $             154,424  $             178,241  $             179,248  $             200,743  $             220,407  $             217,489  $             211,202  $             212,166  $               86,996
Sum of Services Purchased-Communication (000)  $             175,955  $            197,739  $            228,982  $            278,481  $            285,805  $            293,010  $             281,520  $            248,290  $            214,025  $            223,936  $            223,098  $            213,940  $             224,871  $             244,642  $            221,287  $            245,464  $             259,850  $             450,496  $             440,574  $             406,792  $             405,682  $             402,371  $             398,474  $             408,316  $             410,067  $             235,269
Sum of Services Purchased-Insurance (000)  $               83,085  $              75,227  $              54,481  $              42,012  $               36,715  $               37,716  $               81,450  $            185,097  $            158,227  $            117,769  $            118,981  $               97,154  $               92,787  $               79,810  $               68,447  $               69,198  $               65,174  $             121,278  $               95,685  $               73,143  $               64,483  $               57,874  $               55,859  $               68,498  $               73,075  $               58,981
Sum of Services Purchased-Outside Flight Equipment Maintenance (000)  $             113,728  $            143,778  $            249,914  $            283,116  $            324,129  $            336,399  $             384,306  $            304,224  $            328,872  $            516,363  $            644,347  $            786,733  $             885,382  $             807,819  $            664,884  $            673,077  $             987,248  $          1,336,333  $          1,413,101  $          1,413,892  $          1,361,407  $          1,397,971  $          1,552,416  $          1,523,638  $          1,387,717  $             655,797
Sum of Services Purchased-Traffic Commissions -Passenger (000)  $          1,424,461  $         1,438,824  $         1,473,812  $         1,285,546  $         1,101,596  $            980,624  $             711,288  $            420,663  $            294,207  $            328,107  $            282,919  $            310,878  $             305,645  $             241,818  $            151,112  $            150,241  $             136,079  $             282,279  $             272,637  $             254,410  $             247,457  $             220,645  $             239,577  $             368,455  $             375,028  $               97,788
Sum of Services Purchased-Traffic Commissions-Cargo (000)  $               46,132  $              27,362  $              34,370  $              39,500  $               37,776  $               49,578  $               24,174  $              22,200  $               17,777  $              20,266  $               22,498  $                 4,047  $                 3,372  $                  3,987  $                 2,692  $                 3,638  $                  3,049  $               10,227  $                  7,345  $                  4,531  $                  5,906  $                  5,428  $               11,257  $               13,659  $               10,872  $               15,870
Sum of Services Purchased-Other Services (000)  $             859,652  $            960,427  $         1,023,837  $         1,185,041  $         1,247,487  $         1,379,211  $          1,410,873  $         1,129,419  $            953,963  $         1,202,756  $         1,154,118  $         1,499,875  $          1,546,441  $          1,550,206  $         1,282,070  $         1,537,797  $          1,507,604  $          1,850,509  $          2,069,390  $          2,330,995  $          2,441,549  $          2,769,114  $          2,960,282  $          3,413,675  $          3,784,862  $          1,998,325
Sum of Services Purchased-Total (000)  $          2,897,707  $         3,026,926  $         3,254,973  $         3,313,573  $         3,266,156  $         3,343,421  $          3,100,420  $         2,456,773  $         2,135,815  $         2,625,132  $         2,589,232  $         2,990,381  $          3,138,197  $          2,991,262  $         2,432,844  $         2,730,097  $          3,035,992  $          4,187,695  $          4,472,586  $          4,663,009  $          4,727,172  $          5,073,809  $          5,435,354  $          6,007,354  $          6,253,767  $          3,148,406
Sum of Transport Related Expense (000)  $             446,305  $            535,217  $            546,559  $            474,275  $            602,400  $         1,037,930  $          1,245,909  $         1,196,490  $         1,598,738  $         2,771,582  $         3,372,675  $         3,491,325  $          3,253,526  $          3,511,413  $         3,158,694  $         3,738,526  $          4,163,145  $          7,106,737  $          7,488,281  $          7,310,905  $          5,968,646  $          5,340,828  $          5,326,420  $          5,837,569  $          6,077,269  $          3,380,772
Sum of Total Operating Expense (000)  $        14,062,824  $      15,186,525  $      16,109,679  $      16,082,351  $       16,608,774  $       18,590,452  $        19,830,469  $      16,937,412  $       14,951,479  $      16,867,575  $       17,545,500  $       18,883,341  $       19,096,720  $        21,983,656  $       16,111,094  $       18,404,957  $        20,261,244  $       37,111,349  $        37,028,056  $        36,524,653  $        32,696,839  $        32,215,184  $        34,236,698  $        38,008,934  $        38,954,991  $        25,248,105
T1 & T2- Traffic Data                                                    
Sum of RPMs 1.12E+11 1.17E+11 1.21E+11 1.25E+11 1.25E+11 1.27E+11 1.17E+11 1.09E+11 1.04E+11 1.15E+11 1.14E+11 1.17E+11 1.17E+11 1.10E+11 1.00E+11 1.03E+11 9.96E+10 1.79E+11 1.79E+11 1.79E+11 1.84E+11 1.86E+11 1.93E+11 2.05E+11 2.13E+11 6.26E+10
Sum of ASMs 1.59E+11 1.63E+11 1.69E+11 1.74E+11 1.77E+11 1.75E+11 1.65E+11 1.49E+11 1.37E+11 1.45E+11 1.40E+11 1.43E+11 1.42E+11 1.36E+11 1.23E+11 1.22E+11 1.19E+11 2.16E+11 2.13E+11 2.14E+11 2.20E+11 2.25E+11 2.35E+11 2.45E+11 2.53E+11 1.05E+11
Sum of Miles 8.17E+08 8.39E+08 8.69E+08 8.95E+08 9.19E+08 9.25E+08 8.78E+08 7.96E+08 7.55E+08 7.95E+08 7.53E+08 7.69E+08 7.55E+08 7.15E+08 6.29E+08 6.18E+08 6.02E+08 1.16E+09 1.14E+09 1.13E+09 1.15E+09 1.16E+09 1.19E+09 1.24E+09 1.27E+09 5.86E+08
Sum of Depts                 780,864                785,820                798,606                802,585                 820,076                 807,928                 743,141                650,370                 601,361                615,011                 550,536                 563,994                 550,845                 510,310                 435,082                 401,091                 372,621                 696,289                 669,569                 658,286                 681,001                 710,018                 752,119                 786,979                 797,869                 367,647
Sum of Airborne Hours              1,761,184             1,809,393             1,865,139             1,918,156             1,972,263             1,989,316              1,879,584             1,690,924             1,659,106             1,652,062             1,591,904             1,824,183              1,852,850              1,744,487             1,510,106             1,448,729              1,406,526              2,721,448              2,666,632              2,654,460              2,689,055              2,724,569              2,835,363              3,022,753              3,039,776              1,380,939
Sum of Block Hours              2,024,459             2,079,294             2,144,700             2,207,741             2,288,336             2,318,269              2,168,914             1,945,043             1,846,201             1,957,537             1,833,178             1,872,199              1,847,989              1,741,916             1,505,411             1,447,842              1,400,935              2,718,885              2,665,288              2,652,307              2,687,068              2,722,538              2,834,953              2,967,767              3,041,412              1,375,387
Sum of AC Days                 201,736                205,272                207,737                209,234                 214,215                 220,077                 217,971                203,079                 201,092                189,796                 168,801                 167,902                 165,409                 162,488                 139,457                 131,551                 130,851                 255,203                 254,787                 254,493                 258,522                 264,838                 271,549                 276,385                 281,208                 284,603
Sum of Gallons 2.82E+09 2.88E+09 2.96E+09 3.03E+09 3.06E+09 3.10E+09 2.82E+09 2.46E+09 1.96E+09 2.36E+09 2.27E+09 2.29E+09 2.29E+09 2.16E+09 1.94E+09 1.94E+09 1.88E+09 3.24E+09 3.20E+09 3.18E+09 3.20E+09 3.25E+09 3.36E+09 3.45E+09 3.56E+09 1.60E+09
Sum of Passengers            78,807,932           81,944,830           84,247,098           86,868,185           86,580,996           83,913,300            75,181,720           68,494,278           66,101,151           70,880,444           66,801,529           69,325,082            68,385,937            63,149,733           56,082,619         162,296,163          151,499,549         277,637,681          270,902,851          271,710,873          286,574,759          300,933,171          322,199,750          339,961,636          349,128,580          113,894,046
P12- Profit and Loss Statement                                                    
Sum of Pax Rev (000)  $      (13,027,398)  $     (14,246,992)  $     (15,068,621)  $     (15,201,581)  $     (15,440,963)  $     (16,602,872)  $      (13,465,989)  $     (11,518,666)  $     (10,618,797)  $     (11,953,668)  $     (12,460,232)  $     (13,889,784)  $      (14,845,711)  $      (14,727,715)  $     (11,262,076)  $     (13,446,829)  $      (14,159,397)  $      (25,666,233)  $      (25,853,019)  $      (26,615,312)  $      (26,160,401)  $      (25,239,309)  $      (26,397,731)  $      (28,757,289)  $      (30,268,966)  $        (8,239,023)
Sum of Charter Pax (000)  $              (27,776)  $            (20,777)  $            (13,853)  $            (15,797)  $             (19,084)  $             (14,925)  $              (12,569)  $            (18,627)  $           (134,634)  $          (125,899)  $             (74,343)  $             (56,835)  $             (16,073)  $              (75,677)  $             (28,828)  $             (14,640)  $              (21,110)  $           (137,681)  $            (143,918)  $            (169,465)  $            (172,648)  $            (174,669)  $            (154,806)  $            (144,247)  $            (144,834)  $            (141,665)
Sum of Transport Related Rev (000)  $            (910,924)  $       (1,079,428)  $       (1,101,710)  $       (1,084,350)  $        (1,276,300)  $        (1,468,724)  $        (1,595,274)  $       (1,370,501)  $        (1,633,980)  $       (2,545,881)  $        (3,661,898)  $        (4,217,278)  $        (3,987,422)  $        (4,046,439)  $        (3,912,888)  $        (4,830,975)  $        (5,528,007)  $        (9,001,538)  $        (9,967,095)  $        (9,657,161)  $        (9,071,949)  $        (8,809,106)  $        (8,627,476)  $        (9,635,735)  $      (10,023,460)  $        (4,722,414)
Sum of Cargo Rev (000)  $            (565,940)  $          (563,005)  $          (663,537)  $          (695,707)  $           (702,381)  $           (724,179)  $            (535,616)  $          (531,462)  $           (482,067)  $          (577,927)  $           (617,866)  $           (678,823)  $           (712,594)  $            (864,865)  $           (721,296)  $           (711,631)  $                        -    $                       -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -  
Sum of Total Rev (000)  $      (14,894,761)  $     (16,316,749)  $     (17,335,185)  $     (17,517,545)  $     (17,966,701)  $     (19,331,280)  $      (16,087,369)  $     (13,915,601)  $     (13,397,729)  $     (15,701,169)  $     (17,304,154)  $     (19,333,859)  $      (20,049,094)  $      (20,237,248)  $     (16,359,238)  $     (19,682,320)  $      (21,155,218)  $      (37,160,167)  $      (38,287,134)  $      (38,900,519)  $      (37,864,132)  $      (36,555,880)  $      (37,736,311)  $      (41,303,230)  $      (43,258,541)  $      (15,355,447)
Sum of Passenger Baggage Fees (000)  $               23,294  $              22,843  $              23,352  $              24,516  $               25,843  $               25,190  $               22,322  $              19,381  $               38,194  $              39,111  $               39,160  $               50,780  $               53,002  $             132,994  $            268,977  $            313,207  $             276,817  $             638,004  $             624,822  $             651,857  $             672,221  $             690,404  $             794,489  $             888,739  $          1,006,332  $             462,124
Sum of Reservation Cancellation Fees And Misc Operating Revenues (000)  $             148,165  $            174,154  $            236,016  $            278,330  $            298,104  $            288,667  $             287,047  $            315,345  $            342,167  $            332,926  $            339,842  $            369,283  $             376,654  $             400,418  $            350,529  $            363,134  $             373,816  $             702,123  $             820,998  $             876,773  $             858,739  $             767,193  $             726,898  $             639,636  $             636,066  $             141,504
P52- Functional Grouping Operating Expense Data                                                    
Sum of Pilots And Copilots (000)  $             966,530  $         1,083,119  $         1,263,311  $         1,292,971  $         1,323,651  $         1,459,462  $          1,526,159  $         1,470,826  $            895,705  $            840,798  $            704,385  $            721,518  $             733,376  $             757,543  $            700,218  $            685,116  $             690,040  $          1,336,406  $          1,687,774  $          1,958,702  $          2,059,814  $          2,415,360  $          2,649,740  $          2,839,619  $          3,013,612  $          2,711,135
Sum of Other Flight Personnel (000)  $               66,769  $              66,690  $              73,814  $              67,791  $               62,383  $               47,300  $               35,054  $                3,127  $                 3,779  $                   633  $                 2,396  $                    241  $                       -    $                        -    $                       -    $                       -    $                        -    $                       -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -  
Sum of Trainees And Instructors (000)  $               58,331  $              48,020  $              54,845  $              50,584  $               59,906  $               59,829  $               69,741  $              60,790  $               34,500  $              25,884  $               21,816  $               17,063  $               21,180  $               19,498  $               23,330  $               14,007  $               15,614  $               18,148  $               30,379  $               59,596  $               93,266  $             105,623  $             106,584  $             117,486  $             135,630  $             133,852
Sum of Personnel Expenses (000)  $               85,171  $              94,792  $            103,541  $            110,365  $            123,597  $            129,072  $             133,186  $            107,434  $               82,230  $              83,902  $               78,579  $               85,539  $               93,939  $               95,506  $               83,413  $               80,030  $               73,132  $             137,030  $             170,976  $             270,862  $             153,245  $             201,805  $             162,186  $             184,542  $             197,401  $             135,548
Sum of Employee Benefits And Pensions (000)  $             141,134  $            167,413  $            153,531  $            232,564  $            230,211  $            294,855  $             510,341  $            593,265  $            445,556  $            381,369  $            249,669  $            234,262  $             224,263  $             261,686  $            280,178  $            243,602  $             146,155  $             455,784  $             494,596  $             522,927  $             554,538  $             574,707  $             603,112  $             695,512  $             715,920  $             672,682
Sum of Taxes-Payroll (000)  $               43,360  $              46,391  $              49,233  $              51,044  $               54,397  $               69,378  $               81,160  $              71,651  $               85,563  $              49,017  $               46,978  $               55,910  $               59,136  $               52,404  $               48,499  $               50,601  $               52,068  $               99,901  $               92,226  $             106,857  $               95,723  $             103,391  $               99,562  $             130,648  $             131,038  $             137,880
Sum of Total Flight Equipment Maintenance (Memo) (000)  $          1,477,718  $         1,585,029  $         1,844,196  $         1,891,336  $         2,002,243  $         2,063,581  $          2,084,826  $         1,821,061  $         1,545,420  $         1,563,223  $         1,591,613  $         1,752,408  $          1,939,497  $          1,823,647  $         1,637,329  $         1,680,975  $          1,917,266  $          2,794,571  $          2,714,436  $          2,689,661  $          2,610,637  $          2,724,747  $          2,988,232  $          2,929,919  $          2,913,522  $          1,742,265
Sum of Flying Operations-Aircraft Fuels (000)  $          1,578,615  $         1,909,880  $         1,893,237  $         1,622,624  $         1,592,607  $         2,313,049  $          2,327,559  $         1,791,784  $         1,939,139  $         2,779,113  $         3,855,088  $         4,632,777  $          4,823,415  $          7,508,447  $         3,266,188  $         4,417,603  $          5,401,323  $       10,476,688  $          9,744,400  $          9,249,898  $          6,120,340  $          4,706,482  $          5,624,825  $          7,491,478  $          7,175,001  $          2,436,986